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Issues that originate in customer networks fall outside of the Microsoft 365 support boundaries, and in these cases, customers must work with their networking team for assistance. The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, they should Contact support. Technical support for Microsoft 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage. If you're a volume licensing admin but are unable to access the admin center, you can create an online support request. With every subscription of Microsoft 365 operated by 21Vianet, 21Vianet support provides technical, presales, billing, and subscription support.
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With a global footprint and extensive expertise in business and technology transformations, Sia Partners offers unique insights into the evolving role of Fractional CIOs and its profound implications for executive technology leadershi
Through structured planning, budgeting and ROI analysis, we align IT investments with your vision, eliminating surprises, optimizing costs and ensuring every dollar spent delivers measurable value. Rather than implementing generic tools, we build a custom multi-year IT roadmap and IT budget that reduces redundancies and manual work, streamlines operations and prioritizes technology investments. Your CIO provides the vision, planning and leadership, all without the cost and commitment of a full-time executive. Sia Partners remains committed to advancing Fractional CIO services, ensuring clients are equipped to thrive in a dynamic business landscape characterized by rapid technological evolution. For businesses embarking on digital transformation journeys or seeking to bolster their IT strategies, partnering with Fractional CIOs presents a compelling opportunity to drive innovation and achieve sustainable growt
This plan is designed with enough detail that you could even implement it yourself, giving you clear direction from day one. Our Fractional CIOs typically engage on a week-to-week basis, often dedicating 8-16 hours per week to your business. This consistent presence ensures deep understanding of your operations and effective, ongoing strategic oversight. Our proactive IT strategy is about more than technology and quick fixes – it’s about solving persistent challenges, enhancing operational efficiency and delivering measurable business value. Ensure that your technology is an asset rather than a liability – spend less time worrying about technology and more time focusing on growing your business. We analyze your existing data infrastructure to understand where and how data flows through your compan
Explore the impact of AI on different business functions—marketing, product, supply chain, HR, and more. As of 2022, Nike Digital accounts for 26% of all Nike revenue, helping the company overcome the challenges of the pandemic and gain a competitive advantag
The Microsoft 365 Copilot app brings together your favorite IT leadership consulting apps and Copilot in one intuitive platform. The Microsoft 365 Copilot app empowers your employees to do their best work with Copilot in the apps they use daily. Microsoft 365 with Microsoft Teams helps deliver a complete, secure solution to help everyone work better, smarter, and more cohesively. Microsoft Create has professionally designed, fully customizable templates to help you get things done.
A digital transformation leader needs sponsors to champion the change throughout the organization. A sponsor may be a business leader, executive or senior manager. Take a deep dive into digital transformation with a practical roadmap for organizational change, real-world case studies, and step-by-step planning tools. Learn from peers at organizations around the world and from industry speakers on the front lines of managing growth in the era of digital and A
Assistance for billing and subscription management issues is available online or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager.